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Troyer Products
Holding Our World Together!
Policies: General, Credit, Shipping and Returns
General Information
 
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General Information
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Troyer Products Physical Plant Location

Troyer Products is located in North Central Indiana along the 80/90 Interstate in Bristol, Indiana. Our address is: 1090 Bloomingdale Dr Bristol, IN 46507. You may reach us by phone at: (574) 848-4393 or email us by clicking HERE.

To see a google map or get directions, click HERE.

Troyer Products Credit Policy

We accept Mastercard and Visa and also will ship UPS COD.
You may also apply for credit terms if the order is over $500.
You can download a credit application by clicking HERE.
After credit is approved we will ship your product.

Troyer Products Shipping Policy

We ship all products via UPS Ground. Shipping charges will be added to your order at the time of shipping. The typical shipping charge for UPS Ground depends on how much the product weighs and the destination.

You will not be charged until your order is shipped. Next-Day, Second Day or Three Day Air and freight shipments are also available upon request.

We also will ship internationally.

Orders
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Lead-time When Placing an Order

Troyer Products takes pride in our Same Day Shipping service for orders placed by 1:00 p.m. E.S.T.

Exceptions to this policy are custom made orders that are in large quantities; and, non-stock items.

Just ask our Sales Associate if this item is available. You will be notified if an item is placed on Back Order; and will be offered a substitution if you prefer. You may reach an associate at: (877)848-4393 or by email by clicking HERE.

Minimum Order Quantity Requirements

Our minimum order is one roll of Hook and Loop, whether it be 50 yards per roll for sew on or 25 yards per roll for adhesive.

Ordering from Troyer Products

Ordering from Troyer Products is simple. Just call our Customer Service department at: (877)848-4393 between the hours of 8:00 a.m. to 4:00 p.m. E.S.T.

Or, you may fax us at (574)848-5825.

Or, you may email us by clicking HERE.

The Troyer Products Return Policy

We cannot offer returns on custom-made orders. This includes straps and cut pieces.

A 15% restocking fee is added to all returns unless Troyer Products is responsible for the return due to a problem with product integrity or an error on our part.

 
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1090 Bloomingdale Dr Bristol, IN 46507 • 574.848.4393
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